Help & FAQs

Browse the range or use Find my kit. Open a product to choose colours, size quantities and available branding. Check your basket before placing an order.

Yes. Add the quantities you need for each available size and colour. The hospitality kit builder lets you combine different products in one basket.

Timing depends on garment availability, decoration and artwork approval. Tell us your required date before ordering so we can confirm what is achievable.

Tell us the garments and quantities, colours, sizes, logo positions, artwork readiness, budget, deadline and delivery details. It is fine to say you need advice.

Yes. Describe the team and the job, or use Find my kit and carry your selected products into the quote form.

No. A quote request gives us the details needed to advise and prepare pricing. You can review the specification before committing.

Available positions are listed on the product page and in the kit builder. Larger designs, sleeves and extra positions can have different prices.

Provide the clearest original artwork you have. A vector PDF is useful; a high resolution PNG can also help. Tell us your intended print size and colours.

The online customiser is a visual guide. Include exact placement instructions with your artwork and ask us to confirm the production specification.

Very fine details or small text may need adjustment. Send your artwork and intended size so we can advise on the finish.

The position, size and design affect pricing. Where available, the website estimates embroidery from uploaded artwork. Review the amount shown or request a tailored quote.

Choose the available positions on the product or kit builder. Each extra position can carry an additional charge.

Use the product’s size guide where available and compare it with a garment that fits well. Contact us before ordering if the measurements or fit are unclear.

Yes. Enter the quantity for each size rather than choosing one size for the entire team.

Some larger sizes carry a surcharge. Check the product selection and basket total before ordering.

We show a matching product photograph where the supplier provides one. Otherwise a notice explains that the image may show another colour.

Screens, lighting and photography affect colour appearance. If a close colour match is important, ask us about the garment and branding colours before ordering.

Yes, where colours are available for the product. You can add separate colour and size selections to the same order.